Shinshigai Rentals Japan Kumamoto Shinshigai

CANDEO HOTELS KUMAMOTO SHINSHIGAI | Hotel in Kumamoto

| 9.2 (887 Reviews) |  1 Bathroom
Shinshigai Hotel | CANDEO HOTELS KUMAMOTO SHINSHIGAI

Hotel in Shinshigai, Kumamoto

Hotel with a full-service spa, near Kumamoto Castle
Along with a full-service spa, this smoke-free hotel has spa services and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Private bathrooms are not ensuite and housekeeping is available on request.
CANDEO HOTELS KUMAMOTO SHINSHIGAI offers 380 accommodations with safes and complimentary bottled water. 50-inch flat-screen televisions come with satellite channels.

Rooms have detached private bathrooms. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered on request and irons/ironing boards can be requested.

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8-7 Shinshigai Chuo, Kumamoto, 860-0803, Japan

Amenities

Air Conditioner
Parking
Wheelchair Accessible
Accessibility
Security/Safety
Bedding/Linens
Wellness Facilities
Spa
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Toothbrush and toothpaste
  • Private bathroom (not in room)
  • Towels
  • Bidet
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Bedroom
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Blackout drapes/curtains
  • Iron/ironing board (on request)
  • Soundproofing
  • Safe
  • Slippers
Breakfast
  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 2530 per person
  • Free bottled water
Parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 1640 ft (JPY 1300 per night)
  • Limited onsite parking
Accessibility
  • Wheelchair-accessible spa
  • Elevator
  • Wheelchairs available on site
  • Toilet grab bar height (inches): 25
  • Wheelchair accessible (may have limitations)
  • Elevator door width (inches): 39
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Grab bar near toilet
  • Braille signage
  • Wheelchair-accessible registration desk height (inches): 39
  • Stair-free path to entrance
Activities
  • Full-service spa
Entertainment
  • 50-inch flat-screen TV
  • Satellite channels
General
  • Vending machine
  • Elevator
  • Japanese
  • Korean
  • English
  • Smoke-free property
Guest Services
  • Laundry facilities
  • Soundproofed rooms
  • Laundry facilities
  • Luggage storage
  • Housekeeping (on request)
  • Dry cleaning service
  • 24-hour front desk
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Spa
  • Spa open daily
  • Indoor public bath (no minerals)
  • Sauna
  • Outdoor public bath (no minerals)

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before 11:00 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately jpy 2530 per person nearby parking fee: jpy 1300 per night (1640 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash

Reviews

che chung
Sep 6, 2025 03:51:00 PM
Review Score:   8
Summary: Staff are very friendly and helpful !
See All Reviews

Room Arrangement

Room Info Facilities
Private Spa Suite
Room Size: 495 square feet m2
4 Twin Beds
Private Spa Suite

General

Bed count minimum 4, Number of living rooms 0, Number of bedrooms - 1, Square feet - 495, Ping - 14, Square meters - 46, Bed count maximum 4
Superior Corner Twin, Non Smoking
Room Size: m2
2 Twin Beds
Superior Corner Twin, Non Smoking

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
King Room Single Use, Non Smoking
Room Size: 226 square feet m2
1 King Bed
King Room Single Use, Non Smoking

General

Square meters - 21, Number of living rooms 0, Square feet - 226, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Deluxe Triple Room, Non Smoking
Room Size: 323 square feet m2
3 Twin Beds
Deluxe Triple Room, Non Smoking

General

Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Wheelchair-width doorways, Grab bar - in bathtub, Square feet - 323, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Bathtub grab bar height (inches) - 23, Square meters - 30, Doorway wheelchair width (centimeters) - 86, No rollaway/extra beds, Doorway wheelchair width (inches) - 34, No cribs (infant beds), Bathroom emergency pull cord, Bed count maximum 3, Bathtub grab bar height (centimeters) - 59, Bed count minimum 3
Hollywood Twin Room Non-Smoking
Room Size: 226 square feet m2
2 Twin Beds
Hollywood Twin Room Non-Smoking

General

Square meters - 21, Number of living rooms 0, Square feet - 226, Number of bedrooms - 0, Ping - 6, Bed count minimum 2, Bed count maximum 2
Twin Room with Sofa Bed, Non Smoking
Room Size: 237 square feet m2
3 Twin Beds and Twin Sofa Bed
Twin Room with Sofa Bed, Non Smoking

General

Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Sofa bed, Bed count maximum 3, Extra bed count 1, Square meters - 22, Bed count minimum 3
Deluxe Twin (For 3 People Use) Non-Smoking
Room Size: m2
3 Twin Beds and Twin Sofa Bed
Deluxe Twin (For 3 People Use) Non-Smoking

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Corner Twin Room, Non Smoking, (For 3 People Use)
Room Size: m2
3 Twin Beds and Twin Sofa Bed
Corner Twin Room, Non Smoking, (For 3 People Use)

General

Number of living rooms 0, Number of bedrooms - 0, Bed count maximum 3, Bed count minimum 3
Twin Room, Non Smoking
Room Size: 237 square feet m2
2 Twin Beds
Twin Room, Non Smoking

General

Number of living rooms 0, Square feet - 237, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Ping - 7, Bed count minimum 2, Square meters - 22, Bed count maximum 2
King Room, Non Smoking
Room Size: 226 square feet m2
1 King Bed
King Room, Non Smoking

General

Square meters - 21, Number of living rooms 0, Square feet - 226, No rollaway/extra beds, Number of bedrooms - 0, Ping - 6, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1
Superior Corner Twin (For 3 People Use) Non-Smoking
Room Size: m2
3 Twin Beds and Twin Sofa Bed
Superior Corner Twin (For 3 People Use) Non-Smoking

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Deluxe Triple Room with Sofa Bed, Non Smoking
Room Size: 323 square feet m2
4 Twin Beds and Twin Sofa Bed
Deluxe Triple Room with Sofa Bed, Non Smoking

General

Bed count minimum 4, Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Wheelchair-width doorways, Square feet - 323, Wheelchair accessible, Square meters - 30, Doorway wheelchair width (centimeters) - 86, No rollaway/extra beds, Doorway wheelchair width (inches) - 34, No cribs (infant beds), Bed count maximum 4
Deluxe Twin Room, Non Smoking
Room Size: 301 square feet m2
2 Twin Beds
Deluxe Twin Room, Non Smoking

General

Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Square meters - 28, Grab bar - in bathtub, Square feet - 301, Wheelchair accessible, Accessible bathtub, Portable bathtub seat, Bathtub grab bar height (inches) - 23, Doorway wheelchair width (centimeters) - 85, No rollaway/extra beds, Doorway wheelchair width (inches) - 33, No cribs (infant beds), Bathroom emergency pull cord, Bed count minimum 2, Bathtub grab bar height (centimeters) - 58, Bed count maximum 2
Double Room Single Use
Room Size: 194 square feet m2
1 Double Bed
Double Room Single Use

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Bed count minimum 1, Bed count maximum 1
Corner Twin Room, Non Smoking
Room Size: 237 square feet m2
2 Twin Beds
Corner Twin Room, Non Smoking

General

Number of living rooms 0, Square feet - 237, Number of bedrooms - 0, Ping - 7, Bed count minimum 2, Square meters - 22, Bed count maximum 2
Deluxe Corner Quadruple, Non Smoking
Room Size: m2
4 Twin Beds
Deluxe Corner Quadruple, Non Smoking

General

Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 4
Double Room, Non Smoking
Room Size: 194 square feet m2
1 Double Bed
Double Room, Non Smoking

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Bed count minimum 1, Bed count maximum 1
Deluxe Quadruple, Non Smoking
Room Size: m2
4 Twin Beds
Deluxe Quadruple, Non Smoking

General

Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count maximum 4
Business Double Room Single Use, Non Smoking
Room Size: 194 square feet m2
1 Double Bed
Business Double Room Single Use, Non Smoking

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 194, Ping - 5, No cribs (infant beds), Square meters - 18, Bed count minimum 1, Bed count maximum 1
Deluxe Corner Twin, Non Smoking
Room Size: m2
2 Twin Beds
Deluxe Corner Twin, Non Smoking

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2

FAQ's

Is this CANDEO HOTELS KUMAMOTO SHINSHIGAI pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the CANDEO HOTELS KUMAMOTO SHINSHIGAI have a swimming pool?

No, this CANDEO HOTELS KUMAMOTO SHINSHIGAI does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Best-rates for the CANDEO HOTELS KUMAMOTO SHINSHIGAI starts from $86 per night with includes Spa, Guest Services, Parking, Accessibility, Toiletries, Breakfast, Child Friendly, Internet, Laundry, Air Conditioner, Wheelchair Accessible, Security/Safety, Bedding/Linens, Wellness Facilities with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is CANDEO HOTELS KUMAMOTO SHINSHIGAI a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the CANDEO HOTELS KUMAMOTO SHINSHIGAI wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the CANDEO HOTELS KUMAMOTO SHINSHIGAI is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Based on the information reported by the owner or manager, the CANDEO HOTELS KUMAMOTO SHINSHIGAI indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for CANDEO HOTELS KUMAMOTO SHINSHIGAI?

Based on the information reported by the owner or manager, details for the cancellation policy for the CANDEO HOTELS KUMAMOTO SHINSHIGAI are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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